Warranty
C2B Limited lifetime warranty
- All C2B bags carry a lifetime limited warranty
- Warranty includes free replacement for manufacturer caused errors.
- Damage due to improper installation will not be covered by warranty.
- Ruptures from excessive air pressure will not be covered by warranty.
- Punctures caused by rubbing or pinches will not be covered by warranty
- Please note your air suspension components longevity is based on driving habits.
- Damaged bags due to old age and deterioration rubber is not covered, Air bags are a wear and tear item and will be treated as such.
- To start warranty process, please email us at warranty@c2bsuspension.com
- Please provide pictures to prove damage, failure to provide proof will result in a claim that cannot be processed.
- All air bag leaks need a video recording of soapy water bubbling.
- There is a deposit of $150 to expedite a warranty exchange (fully refundable once we receive defective bag and verify a manufacturing defect. (Up to 2 years after order
- After 2 years, warranty replacement is discounted to $150 per bag.
- Strut cartridge warranty is 1 Year from manufacturer defects, free replacement.
- After 1 year strut cartridge replacements will be prorated @ $130 per strut
- All strut claims need visual proof that the fluid is leaking
- All claims need visual proof of root cause of fluid escaping or strut not holding pressure by compressing shock body.
- We hold the right to deny warranty claims if you cannot prove the strut cartridge is faulty due to non installer error.
- We do not cover damage due to installation!
- 1.If oil is escaping the seals, so would air. Please provide a soapy water test to look for air bubbles which would verify that the oil is leaking out.
- 2.Show video proof of fluid physically leaking out of shock shaft.
Air Lift Performance
3S/3P/3H Systems
- All 3S/3P/3H systems (and management packages) sold on or after September 3rd will have a 2-year warranty through either us or Air Lift directly.
- Any system purchased prior to September 3rd will retain the lifetime warranty.
- The 2-year warranty is extended to a 4-year warranty for those who purchase a complete Air Lift Performance air ride kit, meaning Air Lift 3S/3P/3H management + Air Lift front and rear suspension.
- If you purchase management and suspension separately, but within 45 days of each other, this will also qualify you for the extended 4-year warranty on your management system.
- A qualifying suspension purchase must include an Air Lift Performance front kit and rear kit. This includes the Performance Series rear kits without shocks, as well as Slam Series kits. A set of 4 Dominator air springs will also qualify you.
BC Racing
- 1-year warranty
D2 Racing
- One Year Wear and Tear Warranty: Wear and tear items such as bushings, ball joints, shock dampening properties/leakage are covered for the original purchaser for one year from the date of purchase on the originally installed vehicle.
Fortune Auto
- 5-year warranty
TruHart
- Shock Absorbers: lifetime structural warranty, two-year wear, and tear warranty
- Lowering Springs: lifetime warranty
- Camber Kits/Control Arms/Suspension Arms/Bushing Kits: lifetime warranty structural warranty, five-year wear, and tear warranty
- Coilovers: lifetime warranty structural warranty, two-year wear, and tear warranty
- Air Struts: lifetime warranty structural warranty, two-year wear, and tear warranty
- Structural Warranty: Breakage, bending, welds, and cracking are covered for the original purchaser on the originally installed vehicle.
- Wear and Tear Warranty: Wear and tear items such as bushings, ball joints, shock dampening properties/leakage are covered for the original purchaser on the originally installed vehicle.